You will learn:
- to replace disempowering words like "I should" or "I have to" with empowering language of choice
- to distinguish between an observation and an evaluation (Telling the truth without blame or judgment)
- to differentiate between feelings, thoughts and interpretations and to connect more deeply with your feelings
- to explore and express the needs that drive feelings and behaviors
- to make requests, rather than demands, in a way that will help you meet your needs
- to give empathy and listen for the feelings and needs of others beneath their words
- to deal compassionately with anger (your own, and others')
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